Dr. Sheryl Needed to Reduce Back-End Administrative Burden
Dr. Sheryl Neelankavil operates a Florida-based concierge group practice with a medical staff of three physicians and four nurse practitioners, serving over 500 patients in long-term care facilities and group homes. Despite their dedication to providing optimal patient care, they faced common challenges: cumbersome documentation requirements and time-consuming administrative tasks. During a typical 20-minute visit, 13 minutes are devoted to patient care, while a staggering 7 minutes are spent on capturing data for SOAP notes. Each physician also spent an additional 3 hours each day to complete documentation, totaling about 18 hours per week. The burden of documentation not only reduced patient interaction but also contributed to inefficiency and provider burnout.
Simpl is One Platform with All The Tools Dr. Sheryl Needs for Practice Optimization
Simpl provided Dr. Sheryl with an easy-to-use platform to help run her practice more smoothly. Physicians at the practice were able to access comprehensive and historical patient medical records, organized into different sections like Medications, Allergies, Lab Results, Medical History, Vitals History, Vaccines. Instead of reading through all the records, the physicians could also view a time-saving summary of each patient's medical record history. With just a mobile phone, patients were able to scan their face to easily and conveniently get vitals, such as heart rate, blood pressure, breathing rate and other metrics. This information provided the care team with longer-term visibility into the patient’s ongoing health. The physicians also appreciated the ambient listening feature which captured and summarized patient conversations into clinical notes with ICD codes, eliminating the need for manual coding and reducing the time spent on documentation.
Simpl Boosted Dr. Sheryl’s Practice Efficiency, Improved Patient Experience and Reduced Burnout
The implementation of Simpl Healthcare's solutions yielded impressive results for Dr. Sheryl's practice:
Improved Patient Experience: With the burden of note-taking lifted, Dr. Sheryl and her team could focus more on meaningful patient interactions, resulting in increased patient satisfaction.
Significant Time Savings: Each physician saved over 18 hours per week in documentation work, totaling over 100 hours saved across the practice.
Reduced Stress and Burnout: The simplified documentation process resulted in less stress and burnout among Dr. Sheryl’s medical staff.
Financial Stability: The efficiency gained from using AI to generate notes and summaries ensured that patient visits stayed within the 20-minute timeframe, maintaining the financial health of the practice. More importantly, the physicians were able to spend more quality interaction time with patients.
Healthier Work-Life Balance: The physicians were able to achieve a healthier work-life balance, as they no longer had to focus extra hours on documentation.
